Marketing Courses
Back to subjects list- MKTG 1106 Professional Selling
- MKTG 1108 Customer Relations Mgmt
- MKTG 1112 Retailing Management
- MKTG 1116 Advertising & Promotion
- MKTG 2100 Principles of Marketing
- MKTG 2200 Prin of Management
- MKTG 2204 Advanced Professional Selling
- MKTG 2214 E-Marketing
- MKTG 2220 Human Resource Management
- MKTG 2232 Marketing Management
- MKTG 2236 Small Business Management
Customer Relations Mgmt
Customer service can determine a company's success or failure. Customer service skills can determine an employee's success or failure. This course covers the skills necessary for an individual to build and maintain good relationships with internal and external customers and the role the customer service team plays in developing, evaluating, and improving customer service systems. Prerequisite(s): None
Credit Breakdown
| Credit Type | Count |
|---|---|
| Lecture | 3.00 |
| Lab | 0 |
| On the job training | n/a |
| Total Credits | 3.00 |